Automotive careers at Cassill Motors in Cedar Rapids, IA

Postition Overview

As a Sales Team Member at Cassill Motors, you will play a pivotal role in assisting customers throughout their vehicle purchase journey. Your primary responsibility will be to guide customers through the selection process, offer expert advice, and ensure a seamless buying experience. We invite you to take advantage of this excellent opportunity to become an integral part of our dynamic and customer-focused team.

• Customer Engagement: Greet and assist customers in a friendly and professional manner, actively listening to their needs and preferences.
• Product Knowledge: Stay informed about the latest inventory and vehicle specifications to effectively advise customers and answer their questions.
• Sales Process: Guide customers through the entire sales process, from initial contact and test drives to financing options and completing the sale.
• Relationship Building: Build and maintain strong customer relationships to encourage repeat business and referrals.
• Paperwork and Documentation: Complete all necessary paperwork accurately and efficiently to ensure smooth transactions.
• Compliance: Ensure that all sales activities adhere to legal and ethical standards and follow dealership policies and procedures.

• Previous sales experience is preferred.
• Excellent communication and interpersonal skills.
• Self-motivated and goal-oriented.
• Strong negotiation and problem-solving abilities.
• Knowledge of vehicles and the automotive industry is a plus.
• Must be detail-oriented and organized.
• Ability to work independently as well as part of a team.
• Valid driver's license.
• High school diploma or equivalent; a degree in business or related field is a plus.

• Employee health insurance benefits for $1.00/month
• 4% 401k with match
• Free Dental, Vision, and Life Insurance
• Up to 6 weeks PTO and holidays
• Employee discounts on vehicle purchases, parts, & service labor
• FREE lunch EVERY Friday!

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• Competitive pay
• Paid vacation
• 401(k) with up to 4% company matching
• FREE lunch EVERY Friday
• Employee discounts
• Health, dental, and vision benefits
• Free company outings throughout the year such as Roughriders games and Kernels games

We look forward to welcoming a motivated and dedicated individual to our team.

Job Responsibilities

• Perform work specified on maintenance and repair orders with efficiency and in accordance with dealership standards
• Perform maintenance service including electrical & diagnostic computer repair
• Provide labor and time estimates for additional automotive repairs
• Learn new technical information and techniques in formal training sessions to keep up with rapidly changing technology
• Inspect vehicles and record findings so that necessary repairs can be made

• 2 years experience in auto service
• Valid driver's license
• Team oriented, flexible and focused on maintaining a high level of customer service
• Working knowledge of shop equipment such as wheel and tire equipment, alignment system, diagnostic equipment, A/C equipment, etc.
• Must be willing to pass a background check, DMV screen, and drug screen prior to employment

• 401K with up to 4% matching
• Employee health insurance benefits for $1.00/month
• Free Dental, Vision, & Life Insurance
• Monthly performance bonuses
• Yearly company outings at Kernels, RoughRiders, Hawkeye Downs, etc
• Employee Discounts on vehicle purchases, parts & service labor
• Flexible Schedule
• Free lunch every Friday
• PTO - up to 6 weeks (PTO begins accruing when employment begins)
• Paid Holidays

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

• 10 hour shift

Postition Overview

As a Business Development Center (BDC) Representative at our car dealership, you will play a crucial role in connecting with potential customers, building relationships, and ultimately driving sales of our automotive products. This position involves making outbound calls to prospective clients, understanding their needs, and effectively presenting the features and benefits of our vehicles. Your goal is to generate interest, set appointments, and contribute to the overall success of the sales team.

Salary: $14.00/hr + Commission (Average range: $40,000 -$60,000 per year for full-time)

• Outbound/ Inbound Calling
• Initiate outbound calls to potential customers from provided leads and databases.
• Answer calls sales/ customer order calls promptly and professionally.
• Introduce yourself and the dealership.
• Communicate with the potential customer while maintaining a conversational and engaging tone.
• Clearly communicate the value proposition of our vehicles and dealership services.
• Customer Relationship Management:
• Build rapport with customers by actively listening to their needs and concerns.
• Provide accurate information about available cars, financing options, and promotions.
• Address customer inquiries and objections in a professional and persuasive manner.
• Appointment Setting:
• Schedule appointments for interested customers to visit the dealership for test drives and consultations.
• Ensure timely and accurate entry of customer information into the CRM system.
• Product Knowledge
• Stay updated on the features, specifications, and benefits of the vehicles in our inventory.
• Attend regular training sessions to enhance product knowledge and sales techniques.

• Work towards achieving monthly sales targets set by the dealership.
• Collaborate with the sales team to share insights and strategies for improving overall performance.
• Follow-up:
• Conduct follow-up calls to nurture leads and maintain contact with potential customers.
• Responding to potential customer and customer emails.
• Gather feedback on customer experiences and communicate it to the department sales and management team.
• Documentation:
• Ensure accurate and complete documentation of all customer interactions and transactions.
• Adhere to dealership policies and procedures regarding sales processes.

• Collaborate with other departmental sales representatives, managers, and support staff to ensure a seamless customer experience.
• Ability to work well with others to achieve team based goals
• Other:
• Other duties as assigned (During time where workload is light you may be asked to temporarily support other departments.)

• Previous experience in outbound/inbound phone sales, preferable in the automotive industry.
• Strong verbal and written communication skills and interpersonal skills.
• Confidence to positively direct those around you.
• Attention to detail, focused on positive result.
• Attendance/ Dependability
• Ability to work in a fast-paced and target-driven environment.
• Time Management and self discipline to excel in manual based environment.
• Self sufficient problem solver
• Knowledge of automotive products and financing options is an advantage.
• Familiarity with Customer Relationship Management (CRM) software.
• Excellent organizational and time management skills.

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

• Monday to Friday and/or
• Tuesday to Saturday